Category: Your Money

Fiat India–Nice cars ruined by Tata Motors

Fiat 1100-103, 1954

Image via Wikipedia

Note to self: no matter what, do not outsource customer service.

Fiat has a decent lineup of cars in India. However, they have been extremely unlucky in choosing an Indian partner. Fiat cars were one of two models that were available during the dark days of the license-permit raj. Their earlier models (more than 30 years old) are still used as taxis in Mumbai. Why is it that given a choice, most people would not buy a Fiat now? I guess the answer is fairly simple: poor customer service.

Back in the 90’s Fiat partnered with Premier motors to introduce the Uno. I remember my dad “booking” a vehicle and waiting for over six months to actually take delivery. It was a complete disaster in terms of service levels. Parts were unavailable, mechanics did not know how to service the vehicle and there just weren’t many service centers accessible. Fast forward to 2011 and they are still where they were 20 years ago, except that they now have Tata Motors screwing things up for them.

How do you expect a partner to do a good job servicing your product when the same partner has equivalent models competing under his own brand name? No wonder Fiat gets a step-brotherly treatment. Ask me, its two weeks and counting to get parts for my Linea. Pathetic.

Sunder’s List

Passing the Euro: from Merkel (‘unfuckable lard-arse’ – Berlusconi) to Sarkozy (‘leave Sarkozy alone, he’s crazy’ – Berlusconi) to Monty (‘Super Mario’)

Screen shot 2011 11 24 at 5 55 02 PM


India threw open its $450 billion retail market to global supermarket giants on Thursday (Reuters)

China has been forced into self-help mode after a series of international crises have hollowed out its export markets (Reuters)

Germany – the only first class passenger on the Titanic? (FT)

Asian banks and businesses are seeing their borrowing costs climb. Bad news SBIN? (Reuters)

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Sunder’s List

The short of it: The US can’t agree on its finances. Europe is circling the drain and China is slowing down, dragging down Australia with it. And India is busy pouring money drown the drain.

Euro zone industrial new orders slumped in September the deepest fall since December 2008 (Reuters)

Warning to Germany and France: Build a Barrier at the Alps (Atimes)

Germany & France haven’t figured it out yet. (Reuters)

Economies in the Asia-Pacific region appeared isolated from the turmoil in other parts of the world, but cracks are appearing. (NYT)

China is facing its worst wave of labour unrest. (CNN)

Chinese factories battled with their weakest activity in 32 months in November. (Reuters)

Chinese banks are “extremely fragile” because the lenders don’t have enough capital to offset bad loans. (Bloomberg)

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Technical Analysis of the Financial Markets: Ch 5

This is a review of the fifth chapter of John J. Murphy’s Technical Analysis of the Financial Markets.

Triple Tops and Bottoms

imageTriple Tops, as the name indicates, are identified as three peaks at the same level. Volume decreases with each successive peak at the top and should increase at the breakdown point.

Return moves to the lower lines are not uncommon.

Double Tops and Bottomsimage

This pattern has two peaks (A&C) at about the same levels. The pattern is complete once the middle trough (B) is broken on a closing basis. Volume is lighter on the 2nd peak (C) and increases on the breakdown (D).


Saucers and Spikes

The saucer pattern shows a gradual turn from down to sideways to up and take a long time to form. Spikes are the most difficult to predict and usually occur when the markets are so overextended on one side that a piece of news or event triggers a sudden movement to the other side.


Next: Chapter 6 – Continuation Patterns